Adding/Removing Team Members 

Note:
  • Only users with an Account Owner role can add/remove new team members.
  • An email address can only be associated with one account.
  • If a team member needs to be added to a different account, please remove the user from the existing account before attempting to add user to the new account.
  • Every account can have up to 5 team members. Additional team members can be added for a fee.

Learn more about user roles

To add a team member:

1. Click on the down arrow to the right of your name (in the upper right corner).

2. Click Account settings > Select Team.

3. Click "Add Team Member".

4. Enter the new team member's name and email address.

5. Set the new team member's role.

6. If you are adding a new "Distributor" team member, you will also need to select the distributor name associated with the new team member. The user will only be able to view registrations assigned to the selected distributor.

7. To save your changes, click "Save". To cancel the addition, click "Cancel".

8. The new team member will appear in your team member list and Rams will send an email to the added user containing a link that will enable them to set their password and log in to their account.

 

To remove a team member:

1. Click on the down arrow to the right of your name (in the upper right corner).

2. Click Account settings > Select Team.

3. Click the "Remove team member" button next to the user you wish to remove from your team.

4. To remove the team member from the team account, click "Confirm". To cancel the process, click "Cancel.